You can apply for a return or item exchange or refund with us within 7 days of delivery and customer is required to ship the purchased item back to us within 14 days, kindly please contact us before any return, in order for us to generate Return Merchandise Number and necessary action.
Conditions of returns
1.The packaging should also be in original condition in original shipping container as received. If the goods/products have been used or damaged by the customer, there will not be any refund.
2. Please note that we will deduct a 25% restocking fees for return items.
3. Delivery cost incurred returning the items will be borned by the customer.
Return & Exchange item can’t be accepted in the following circumstances
1. Unrecoverable liability has been made to the seller due to customization or unique production of items.
2. The item has been damaged/made defective the customer.
International Delivery (Ship outside of Malaysia)
Once the item has been shipped overseas for international delivery, return will not be accepted unless the item that you receive is a discrepancy or a defect.
Refund
Once we have checked and confirm the goods/products, customer will received their refund within <<Seven Days>> after the confirmation.
Please return your purchase to the following address: <<WYR Connections PLT>
<< Hartamas Regency 2, Block B-01-05>>
<< No 2, Jalan Duta KiaraAddress 2>> << 50480, Kuala Lumpur, Malaysia>>
Please contact us at <<sales@wyrconnections.com>> or <<6011-3636 2328>> if you have any questions or doubts.
